There are a lot of people who work at Excel Homes, and while not all of them carry a hammer or have a near-scientific knowledge of the physical properties of drywall, they all help “build” – in one way or another – the homes we create on a daily basis. This recurring blog entry will introduce you to some of those people and the tools they use to do their important jobs.
Today’s entry is about Excel Homes Sales Manager Skip Reich. Skip has more than a decade of experience in the modular housing industry and took some time out of his busy day to talk with us about creating opportunities, building good relationships, and the rewards of coaching youth basketball.
POSITION: Sales Manager
DESCRIBE YOUR TYPICAL DAY AT EXCEL HOMES:
My typical day involves working with all of the various departments, people and builders as well as my sales team. One of my main daily goals is to help my people create new opportunities for themselves as well as for Excel Homes. Those opportunities start by maintaining good relationships with our builders.
WHAT DO YOU LIKE MOST ABOUT YOUR JOB?
Helping the sales team and builders create and build each customer’s dream home. There are few things more rewarding than hearing how happy a customer is with their new home, and knowing that you played at least a small role in making that dream come true.
WHAT’S THE MOST IMPORTANT SKILL SOMEONE WOULD NEED TO SUCCEED IN YOUR POSITION?
Good communication skills are a must. You also have to be good at understanding the needs of the builder.
WHAT ARE YOU EXCITED ABOUT – PROFESSIONALLY AND PERSONALLY – IN 2011?
I’m excited about the opportunity to help increase sales and customer satisfaction.
TELL US SOMETHING PEOPLE WOULD NOT NORMALLY KNOW ABOUT YOU.
For the past two years, I’ve coached first through third graders in the Upward basketball program. It’s a rewarding experience to see the children improve their skills and grow throughout the season.