A few weeks ago in our “Modular Process” series, we talked about the first part of the finding a builder process: how to assemble a list of builders for consideration. In this second part, we’ll talk about what to do with that list once you’ve got it.
As we noted previously (and can’t stress enough), finding the right builder is critical. While Excel Homes builds the modules that will eventually become your home, your local builder is the one who will put the modules together to complete your home. It might only be 10 percent of the home building process, but it’s a very important 10 percent.
In the end, you have to trust your builder, the same way you’d trust a babysitter or a family doctor. Only instead of taking care of your two-year-old or treating an outbreak of measles, your builder will be putting together your dream home. Armed with your list of local builders, here’s what you need to do to determine the best builder to make that dream come true:
1. Call each builder and ask for a list of references.
Once you’ve got three or four references (people for whom the builder has built homes in the past few years), call them and ask some of these questions:
- Was the builder professional?
- Did the project run smoothly and on schedule?
- Did the builder stay on budget?
- Was the builder helpful and responsive if problems arose?
- Have there been any problems with the home since it was built? If so, how has the builder responded to those problems?
- Would you recommend the builder?
2. Check the builder’s industry affiliations and credentials.
Ask builders if they are members of any industry organizations and contact those organizations to inquire about the builder’s standing within the organization and the industry. It’s okay if a builder isn’t a member of one or more industry organizations, but membership helps. Also perform a background check on each builder with the Better Business Bureau.
3. Interview the builder.
Meet with your builder face-to-face and ask the following questions:
- How long have you been in business?
- How many homes do you build each year?
- How much time will you spend supervising the building process, and who will do the supervising?
- How much work is performed by your crew and how much is sub-contracted?
- Have you ever filed for bankruptcy?
- Can you provide a bank reference and a copy of your insurance certificate?
- Have any lawsuits been filed against you by former customers?
- What warranties do you offer and who performs the work under the warranty?
As you can see, finding the “right builder” may not be an easy process (executed properly, it can take several months) but a little extra effort and homework up front could make all the difference in the end. As always, if you have any questions about the process, feel free to use our Ask the Experts feature on the right for more insights.